Contact Policy
At Zevir.net, we value our users and are committed to providing a smooth and enjoyable experience for all visitors to our website. Our Contact Policy explains how we manage communication with users, how we handle your inquiries, and the steps you can take to reach us effectively.
1. How to Contact Us
We are here to assist you! If you have any questions, concerns, or feedback, feel free to contact us using the following methods:
- Email: You can reach us directly via email at support@zevir.net for general inquiries, technical support, or feedback.
- Contact Form: You may also use our contact form available on the Contact Us page of the website. This form allows you to send us your message quickly and easily, and we will respond as soon as possible.
We aim to respond to all inquiries within 24-48 hours. However, during periods of high volume, it may take us a bit longer to get back to you.
2. What You Can Contact Us About
We welcome any communication regarding the following:
- Technical Support: If you experience any issues with the site, such as problems with loading games, browser compatibility, or site functionality, we’re here to help resolve them.
- Game Suggestions: If you have a game you would like to see on Zevir.net, please don’t hesitate to let us know. We appreciate your suggestions and try to incorporate the best ones into our game library.
- Content or Advertising Concerns: If you notice any content that seems inappropriate or if you have any concerns about ads or third-party advertising displayed on the site, please let us know. We are committed to maintaining a safe and enjoyable environment for all users.
- Privacy and Data Requests: If you have any questions about our privacy practices, would like to make a data access request, or wish to remove your data from our systems, please reach out to us directly.
- General Inquiries: Whether you need more information about the site, have questions about how we operate, or just want to share feedback, we’d love to hear from you.
3. How We Handle Your Information
When you contact us, we will only use the information you provide to respond to your inquiry or resolve any issues you’ve reported. We do not sell or share your personal information with third parties for marketing purposes.
We take your privacy seriously. For more information about how we collect and protect your information, please read our Privacy Policy.
4. Advertising and Sponsored Content
As part of our partnership with third-party ad networks like Google AdSense, we may display advertisements on Zevir.net. These ads may be personalized based on your browsing behavior or interests. If you have any questions or concerns regarding the ads shown on our site, please reach out to us through the contact form or email provided above.
Please note that while we work with third-party advertising partners, we do not have control over their ad content or data collection practices. For more detailed information, please refer to our Cookie Policy and Privacy Policy.
5. Response Times and Availability
We are dedicated to providing excellent support and communication. While we strive to respond to all inquiries within 1-2 business days, please be aware that response times may vary depending on the volume of messages we receive. We appreciate your patience and will make every effort to get back to you as quickly as possible.
6. Communication Guidelines
When contacting us, we kindly ask that you adhere to the following guidelines:
- Be clear and concise when explaining your issue or question to help us understand your request better.
- Be respectful and courteous in all communication. We are committed to maintaining a positive and helpful environment for all our users.
7. Updates to This Contact Policy
We may update our Contact Policy from time to time to reflect changes in our communication practices or legal requirements. When we update this policy, the changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we handle communication.